Security and privacy

Bank of Scotland is part of the Lloyds Banking Group. The Lloyds Banking Group includes us and a number of other companies using brands including Lloyds TSB, Halifax and their associated companies. More information on the Lloyds Banking Group can be found at the Lloyds Banking Group website or by visiting one of our branches.

Your personal information will not be used by us or other companies within the Lloyds Banking Group to send you marketing material unless we have your consent. However your personal information may be shared across the Lloyds Banking Group for the purposes of providing you with services, administering your accounts, updating records, responding to your enquiries and complaints, internal analysis and training, assessing lending and insurance risks, for crime detection, prevention and prosecution, or where there is any other legal or regulatory obligation to do so.

Our privacy statement will give you all the information you need about:

• Why we need your information and where we obtain it
• How we use your information
• Credit referencing and fraud prevention
• Your right of access to your information and how to contact us

Download the full Privacy Statement (PDF opens in new a window)
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Details should be read in conjunction with the other important information in these pages.